Leadership · Education · Networking

2011 IPMA Executive Seminar

Event Date and Time: 
Sep 27 2011 - 12:00pm - Sep 29 2011 - 12:00pm


The Executive Seminar is intended for Chief Information Officers, IT Professionals, IPMA Corporate members, and those who are interested in Washington’s  information technology and how services will be managed and provided in the future. Attendees must be appointed by agency directors.


Theme: Where Government and Technology Management Meet

Tuesday, September 27

12:00 pm   Registration

1:30 pm    IBM Transformation:  Journey to Smarter Computing - Leslie Gordon, IBM

IBM's own IT operations face the same challenges as its customers:  IT energy resource and space constraints, escalating costs, distributed server sprawl, the need for affordable service performance and resiliency, and positioning shared resources for business flexibility.  Together these are major drivers for Information Technology transformation.  Leslie will discuss IBM's own transformation journey including aspects of foundation, optimization and innovation.  Leslie will describe the challenges that led to this transformation, the progress to-date and the plan for the future.

Gordon's presentation (2.2 MB pdf)

3:30 pm    Federated Identity in the Public Sector - Anthony Witecki and Tom Roe, Microsoft

To lay the foundation, we will start with background on the different Identity and Access technologies that are available including Active Directory Federation Services, Windows Identity Foundation, Identity Manager, and Unified Access Gateway. This will include how and where the different technologies can be used. The follow on will be a discussion about how these technologies can and cannot support WA State shared services and clarifications of expectations as it relates to additional workloads, complexity of integration, and, future design considerations.

Witecki's presentation (5.3 MB pptx)

Dinner Speaker – Recruiting and Retaining Gen Y Employees  - Michaela Holmberg, WSDOT

Each generation is different.  As technology becomes more and more present in every aspect of the workforce the recruitment practices that worked for Baby Boomers and Generation X are no longer relevant.  As the Baby Boomers inevitably begin their retirement, the IT workforce must plan how to effectively recruit, hire and retain the incoming Generation Y.  This presentation offers an overview of who Generation Y is, quick tips on how to market to them, and then focuses in on how to hire and retain the best of this generation to ensure your workforce is equipped with the high performers.

Holmberg's presentation (pptx)

Wednesday, September 28

7:15 am        Breakfast

8:30 am      U,W,V or What?; the ABCs of the Recession in Washington State - Mark Bereth, ESD

This presentation will present and discuss the effects of the Great Recession and its aftermath on the state economy, specific industries in the state, and the state workforce.  National economic events will also be presented and discussed.  The recent recession was the worst for Washington state, in terms of job loss, since the Great depression.  The state shed over four percent of its non-agricultural employment, and over 300,000 Washington workers remain unemployed.  Many of these unemployed workers have been without a job for a year or more.  As the recessionary extensions of unemployment insurance expire, a large number of unemployed workers in the state face very grim prospects – no job and no unemployment benefits.  These issues will be explored in this presentation. The presentation also will leave sufficient time for audience comments and discussion.

Bereth's presentation (pptx) 

10:30 am Enterprise Architecture – Bill Kehoe, King County

Discussion and review of King County business drivers and technology strategic initiatives that are common to state and local governments.  The presentation will engage the audience in topics such as enterprise architecture, standardization, governance, project management / execution, public / private cloud computing, unified communications, consolidation of IT budgets and staff, mobile workforce, IT service definition and rates, central and department IT roles, and other topics of interest.

Kehoe's presentation (external link)
Technology Business Plan (1.8 MB pdf)
King County Strategic Technology Enterprise Plan (1.2 MB pdf)

12:15 pm     Lunch

1:30 pm      Coaching & Influencing Productive Behaviors – Robert Jeffers,   Lindsey and Jeffers

During times of constricted budgets, agency consolidation, and industry changes, the ability for IT leaders to coach positive behavioral outcomes is essential for any organization's success, but it’s not a skill that is innate for many of us.  Still, we must learn it, because the best leaders are those who have the ability to see what’s needed and the expertise of getting others to do it.  This program teaches participants that the long-term benefits of these skills will result in increased commitment, more efficient change implementation, higher productivity, and better bottom-line results.  Specifically, participants will learn:

  • The role of the coach in compelling people into conversations that needs to take place.
  • The difference between coaching and mentoring.
  • The steps necessary to bring peers, superiors, and staff to the fullest level of their ability.
  • The number one key in determining whether to coach someone:  Coachability.
  • How to identify and change coaching behaviors that "shoot us in the foot".

Jeffers' introduction (doc)
Jeffers' presentation (pdf)
Jeffers' handout (doc)
Jeffers' list of deflections (doc)

3:30 pm The Benefits and Challenges of VoIP to State Government - Roger Junkermier, President and CEO of Cerium  Networks and Judy Blinn, Sr. Account Manager Cerium

In an era of cost reduction and shrinking IT budgets, what are the opportunities and challenges associated with Voice over IP in the Public Sector. Can it help reduce overall costs, facilitate improved service to your constituents, and keep our communications secure?  Budgets are down, constituent demand for government services is growing, pressures to reduce operational costs are rising and improving employee productivity is an imperative! It is a sign of the times, but it is also a great time to look to transformative initiatives and investments that strike at the heart of these issues.
Cerium Networks, a northwest integrator of Unified Communications (UC) solutions will discuss the pros and cons of the IP world that enable such critical trends as mobility in our daily lives. Unified Communications applications, enabled by IP technology, empower government workers to conduct business seamlessly in and out of the office, from remote field offices, as teleworkers or as home-based workers. UC can help ensure they gain access to communications and collaborate with others, and do so with privacy and security when, where and how they chose.

Attendees will learn:

  • What are the benefits and challenges of VoIP to State Government
  • How to move into a VoIP environment with ease
  • How their agency can gain from Unified Communications

Note: Voice over IP (VoIP) is often referred to as IP telephony, and is evolving to the broader scope of services under the Unified Communications umbrella that includes presence, IM, collaboration, video, mobility, and voice services

Cerium's presentation (6.1 MB pptx)

Dinner Speaker    A History of Pioneering Grape Growing, Winemaking and Wine Tourism in the Lake Chelan Valley -  Bob  Jankelson, Owner, Tsillan Cellars Vineyards & Winery

Thursday, September 29

7:15 am       Breakfast

8:30 am    Implementing the State’s IT Total Cost of Ownership Assessment - Doug Mah, DIS/OCIO

In July 2011 the State Office of Financial Management, in partnership with the Department of Information Services, initiated an IT Total Cost of Ownership (TCO) Assessment.  The primary objective for the TCO assessment is to better inform statewide and agency IT decision-making.  It is anticipated that the TCO assessment process and framework becomes a repeatable tool that Washington State uses on an on-going basis.  The initial efforts will shape and define state agencies’ total burdened costs of IT ownership, strengthen how we speak about technology-backed operations with authorizing bodies, and help optimize product and service capacity for the state IT enterprise. The consulting firm, Gartner Inc, was selected to lead the State through the TCO assessment and provided OFM its proven framework.  Doug Mah, a program Manager with the Management and Oversight of Strategic Technologies Division (MOSTD) of the Department of Information Services (DIS) will provide a high level overview of the framework, showcase the technology areas under study, what the State will be able to profile about its operations when the data set is ready, and discuss proactive steps the State CIO Office is taking to ensure the Gartner facilitated assessment becomes a repeatable business tool that Washington State finds valuable enough to re-use in years to come.

IT Data Improvement Charter
IT Data Improvement Project Diagram

10:30 am       An update on the future office of the CIO and CTS - Mike Ricchio, DIS/CTS

Mike will be providing an update as his organization continues the state data center migration and shared services opportunities.  He will provide key information on those critical elements and providing an understanding of his agency’s role.

Ricchio's presentation (1.7 MB pptx)

Driving Directions  (See attachment)

Last Minute Instructions for Attendees (See attachment)


Campbell Convention Center
United States
ES2011 DrivingDirections.doc28.5 KB
ES2011 attendee instructions 7-22.doc26 KB
ES2011 Invitation for state managers 7-22.docx17.79 KB