I P M A  News

  Information Processing Management Associates May 1996  

Edited By Mary Ellen Bradley

[ Profile, An Interview With Bob Marlatt ][ A Model of Leadership ]
[ Digital Signature Law ][ Kiosks Are a Hit ][ April Board Meeting ]

Profile: An Interview With Bob Marlatt

Bob Marlatt grew up in Lewiston, Idaho. His familymoved to Moses Lake, Washington where he attended high school.After high school Bob went to Big Bend Community College wherehe earned an AA degree in Business Computer Programming and thenattended Utah State and Eastern Washington University where hereceived a BA in Business Administration with an Information Technologyemphasis.

After graduating from college Bob worked for EasternWashington University as a Systems Analyst Programmer 1 whichis the same as a CAP 1 with the state. Bob demonstrated his projectmanagement skills early and was put in charge of implementinga Financial Accounting System. Bob then took a job with KitsapCounty where he implemented a Financial/Payroll System and anElection Management System.

Bob also worked at the Boise Cascade Corporationwhere he was the lead analyst for a Production Control, SalesOrder, and Price Quotation System for box plants. This systemwas used by 21 plants nation wide. He also was respoonsible forbringing a structured development methodology to Boise Cascade.

As a business consultant, Bob participated in theWashington State Mega System Project which involved strategicplanning. He then joined the Washington State Patrol as a SystemsDevelopment Manager and became the project manager of a $10 millionproject. Bob then wrote the project management part of the BOIEproject for the Depatment of Information Services.

Bob currently is working at the Department of Licensing(DOL). DOL's Information System (IS) is composed of five operatingbusiness groups. His first job at DOL was as the LAMP Deputy ProjectDirector. He now serves as the IS Assistant Director for DOL.

Bob says DOL is developing its IT governanace usinga "community governance" model. There are many differentgroups that need to be involved in technology policy formulationand implementation. This requires a highly collaborative approachwhich Bob has found to be both difficult and rewarding.

Bob says his greatest challenge is managing the volumeof change and projects associated with change. "The challengeis in the management, not the technology," he says.

Bob is married with four children ranging in agefrom 8 to 15 years old. He is active in Boy Scouting serving asa Scoutmaster and as the district Eagle Scout Coordinator. Heon the Wood Badge adult leader training staff and is the areaBoy Scout Summer Camp Inspector.

In his spare time Bob serves on the New Market SkillsCenter Advisory Committee and was instrumental in creating it'sComputer Programming Vocational Program. Bob's hobbies includeDutch oven cooking, sour dough cooking, camping, and wood crafts.

--Mary Ellen Bradley


A Model Of Leadership

According to the Drucker Foundation, publisher ofThe Leader of the Future, effective leaders are doers, not preachers.Leaders:

  • Know people are an organizations greatest asset;
  • Mobilize people around an organizations mission; and
  • Listen to customers.

Alfred C. DeCrane, Jr., CEO and Chairman of Texaco,Inc., author of A Consitutional Model of Leadership, describesleaders as fair, honest, open, and trustworthy.

Leaders, according to DeCrane, treat people equally,are action-oriented, humble, easy to approach, inquisitive, andpresent a compelling vision along with clear objectives.

Leaders, he says, are self confident, shape changerather than accept it passively, think positively and never giveup, and trust in employees.

Source: Executive Book Summaries, March 1996.


Digital Signature Law

On March 29, 1996, the Governor signed Senate Bill6423 into law. The law makes it possible to complete a transcontinentalbusiness agreement, signature and all, via a personal computer.

Referred to as the Washington Electronic Authentication Act, thenew law provides a secure and convenient way for businesses toelectronically transfer contracts, letters of credit, paymentsand other formal documents which in the past have required a writtensignature.

The legislation was proposed by the Secretary of State's officewhich worked with other states to ensure that standards for digitalsignatures are uniform and consistent across the country.

The new law authorizes businesses and organizations to obtaina special digital code for use as a "signature" in electronictransactions. The Secretary of State will license private vendorsto verify the codes upon receipt of an electronic document. Also,the Department of Information Services will work with the Secretaryof State to identify areas where digital signatures can be usedto increase efficiency in state government.

For more information, call the Governor's Communications Officeat (360) 753-6790 or the Secretary of State's Office at (360)753-2896.


Kiosks Are A Hit

Washington State began a pilot project to establishkiosks at shopping malls and other public locations in August1994. From that time until February 1996, over 290,000 peopleused the Washington Information Network (WIN). When over 58,000people were surveyed, 75 percent said they planned to use thenetwork again and 73 percent said they would recommend WIN tofriends and family. Fifty-three percent of the respondents saidusing WIN saved them a trip, call, or letter to a government agency.

The pilot project was established to provide citizens with accessto a wide range of government services, from on-line job searchesto searches of unclaimed property. WIN is one of the first kiosksystems in the nation to involve state, local and federal agenciesin providing services when and where people need it, 24 hoursa day, in English and Spanish.

The 1995-97 state operating budget included funds to expand thekiosk system. By June 1996, the system will grow to include 48kiosks statewide. New kiosk services will include the abilityto accept debit/credit cards to purchase services and licenses.

WIN is a private/public partnership between the IBM Corporationand state, federal and local governments.

--Mary Ellen Bradley


April Board Meeting

Members Present: Mary Ellen Bradley, Joe Coogan, Bob Monn, Phil Coates, Dennis Laine, Al Bloomberg, Phil Griggand Bob Marlatt, Jim Andersen, and Shelagh Taylor.

Absent: Darrel Riffe.

The Board meeting was opened by Bob Marlatt at 7:44 a.m., April 11, 1996.

Chairman's Report--Bob Marlatt reported he had set up a meetingwith Dorothy Gerard of the Department of Personnel. Al Bloomberg,Darrel Riffe and Bob will meet with Dorothy to discuss how theIPMA might become involved in issues affecting the informationtechnology professional classifications. Examples of issues wherethe IPMA might offer some assistance are: professional development,WMS alignment, updating the technical job series, and expansionof the Computer Information Systems Specialist series.

Bob also reported that he has asked the New Market Skills Centerto develop a proposal for how they could make use of additionalIPMA funds. The IPMA currently provides a $500 scholarship tothe New Market Skills Center.

Bob also reported that the Department of Information Servicesis hosting a Strategic Information Planning Summit on May 1, 1996.Al Bloomberg, IPMA Vice-Chair, will be attending in Bob's place.

The following committee reports were made:

Secretary--Shelagh Taylor asked for approval of the minutesfor the March Board meeting, and they were approved.

Treasurer--Phil Coates presented the monthly budget statusreport which was reviewed and approved. The IPMA budget remainsin good health.

Business & Finance--Al Bloomberg asked that last year'saccomplishments, and this year's business and budget plans besubmitted to him by May 1, 1996. He will consolidate all plansfor review at the May Board meeting.

Communications--Mary Ellen Bradley asked for clarificationwith respect to providing copies of the IPMA mailing list. TheBoard agreed to provide the list when requested for recruitingpurposes. The mailing list will not be distributed for commercialpurposes.

Forum '96--Dennis Laine reported the 1996 Forum Committeehas met twice, and will be meeting weekly for the next 5-6 weeks.There are many companies interested in being Forum sponsors, butwe have limited space so a selection process will be developed.

1996 Executive Seminar--Phil Grigg reported that planningcontinues for the September seminar.

Professional Development--Bob Monn is developing a planand schedule for this year's events. There is some interest insetting up a management series similar to the University of Washingtonseries offered a couple of years ago. Bob will research what wasdone in previous years for discussion at the May Board meeting.

The meeting was adjourned at 8:45 a.m.

--Shelagh Taylor


IPMA, P.O. Box 1943, Olympia, WA 98507-1943